MLC
Intelligent Intake™Operational information that reaches the person doing the work before it costs time, miles, capacity and revenue.
Built from more than 20 years of hands-on delivery driving experience, Intelligent Intake helps delivery and mobile service operations capture the right information before work begins, carry it intact through the operational handoff, and give the person doing the work exactly the pertinent information needed to complete the job.
The result is fewer preventable callbacks and corrections, less waiting and rework, fewer wasted miles and repeat attempts, and stronger protection of productive capacity and revenue.
Intelligent Intake works with the systems a company already uses rather than replacing them.
What Intelligent Intake Changes
Intelligent Intake captures the pertinent information upfront, gives dispatch a clearer and more complete picture of the job, and carries that information intact through the operational handoff to the person doing the work. This reduces preventable clarification, waiting, corrections, repeat attempts, wasted miles, and other operational friction.
What Intelligent Intake Captures
Depending on the job, Intelligent Intake can capture:Customer and service locations, contacts, access instructions, scheduling and timing, job readiness, items or equipment involved, service or handling requirements, parking or site-access information, completion or proof requirements, and instructions for exceptions, delays, unavailable customers or locations, after-hours situations, returns, re-attempts, or follow-up work.Intelligent Intake can also use AI-assisted email ingestion to pull pertinent job information from incoming customer emails and structure it for the operational workflow.For the person doing the job, Intelligent Intake distills the job information into the shortest useful form and can deliver it through audio based on the current stage of the job.The goal is simple: capture the pertinent information, carry it intact through the operation, and get exactly what is needed to the person doing the work..
Start MLC Intelligent Intake
Intelligent Intake PricingEssential — Up to 10 drivers or mobile workers$495 one-time implementation
$149/monthFor smaller operations.
We review your operation and configure Intelligent Intake around the information your team needs to capture, carry through the operational handoff, and deliver to the person doing the work.
Growth — 11–30 drivers or mobile workers
$995 one-time implementation
$299/month
For growing operations with more people, jobs, and information moving through the operation.
Operations — 31–75 drivers or mobile workers
$1,500 one-time implementation
$499/month
For larger operations where consistent information flow across jobs, dispatch, and field personnel becomes increasingly important.
Enterprise — 76+ drivers or mobile workers
Custom implementation and monthly pricing
Configured around the size, workflow, integration needs, and operational requirements of the organization.